Managed Hosting

Security, Performance, and Full Service

With our managed hosting service, you can concentrate on your core competencies—we take care of the entire operation and management of your servers and applications, from needs analysis to ensuring secure, high-performance, and stable hosting operations.

Illustration of connected computer dashboards and digital interfaces

Needs analysis & conception

We begin by understanding your specific requirements and business objectives. Our consultants work closely with your team to analyze your infrastructure needs, traffic patterns, scalability requirements, and compliance obligations. Based on this assessment, we design a tailored hosting architecture that optimizes costs while ensuring reliability and performance. You receive a detailed implementation roadmap with clear milestones, resource planning, and TCO projections—providing both technical clarity and budget certainty from day one.

Illustration of server racks in a data center

Implementation/delivery

Our experienced engineers handle the complete setup and migration process with minimal disruption to your operations. We provision and configure high-performance servers in Digital Realty's ISO-certified data centre in Düsseldorf, implement load balancing and high-availability clusters, set up monitoring and backup systems with daily data backups, and optimize application deployment pipelines. This compromises 24/7 monitoring, update and error management. Whether you're migrating from legacy infrastructure or launching new services, we ensure a smooth transition with comprehensive testing, rollback procedures. Your systems go live on schedule, fully documented and optimized for production, and comply with strict data protection guidelines.

Illustration of multiple connected server racks in a network

Security & data protection

Security is integrated at every layer of your hosting environment. We implement industry-standard security measures including network segmentation, intrusion detection, regular vulnerability scanning, and automated patch management. Our data center is protected by security personnel and biometric scans, ensuring physical access control at the highest level. All infrastructure complies with GDPR requirements and follows industry security best practices, includes encrypted data transmission and secure backup strategies. Our security operations team monitors your environment around the clock, responding to threats while providing you with transparent compliance reporting and documentation.

PSA - Privacy and Security Assessment

One example of our high security standards is the Privacy and Security Assessment (PSA) for Deutsche Telekom AG, which we have been successfully implementing for many years. This established assessment procedure ensures a uniform and appropriate level of security and data protection by integrating technical security and data protection and adapting the scope of support to the complexity of each project. Implementation includes the system description, an authorisation concept, the collection of data protection information, system categorisation and action plans, as well as the analysis and implementation of a comprehensive catalogue of requirements – documented in the Statement of Compliance (SoC) and rounded off by a data protection framework approval.

Other projects

EDEKA smart - App & Website

An all-in-one software solution for telecommunications services Deliverables: App & website: We developed Edeka smart’s prepaid activation page and customer portal, both as a native app and website for Telekom Deutschland GmbH. All platforms of this all-in-one software solution for prepaid telecommunications services have been adapted to meet the requirements of the new European Accessibility Act.

Design Transform Release Maintain

Accessible software solutions

Designing and building accessible software solutions: To ensure that technology serves everyone, we develop digital solutions that are fully accessible and compliant with the European Accessibility Act (EAA). By integrating accessibility best practices directly into our design components, we make our digital products inherently inclusive. To establish development standards aligned with the EAA, we define and implement software according to the following key accessibility features:

Design Transform Release Maintain

Edenred - Voucher Platform

A content management driven voucher platform: Based on our platform SpreadSpace, we extended the Edenred customer platform for tax-free non-cash benefits with our headless content management system Spreadspace. We continuously maintain and support this content management driven full-stack websolution.

Design Transform Release Maintain

Managed Hosting

Security, Performance, and Full Service: With our managed hosting service, you can concentrate on your core competencies—we take care of the entire operation and management of your servers and applications, from needs analysis to ensuring secure, high-performance, and stable hosting operations.

Maintain

NORMA connect - App & Website

End-to-end software solution for telecommunications services: We developed a native app and website for Norma connect’s customer portal together with Telekom Deutschland GmbH. All platforms have been modified in accordance with the new European Accessibility Act.

Design Transform Release Maintain

Neufert Foundation - Website Relaunch

Website relaunch in line with Bauhaus design: We conceptualized, designed, and implemented the Neufert Foundation’s new website in line with Bauhaus design.

Design Transform Release

Youth Migration Services - Intranet & digital counselling platform

A holistic maintenance offering & web based counseling platform: We developed and have been operating jmd4you, the digital counselling platform for Germany’s Youth Migration Services since 2017. Supporting the work of around 500 local services across the country, the platform provides access to professional guidance and online support to young people of immigrant descent. DOM is responsible for the platform’s ongoing technical and functional development from UX/UI and role-based user management to secure chat and email counselling, appointment scheduling, hosting and operations. We continue to develop jmd4you in close collaboration with the client to meet the changing needs of digital counselling and the people who use it.

Design Transform Release Maintain